Verifying your mxnbd account
We ask for your documents once, then leave you alone. That is the whole point of it: a finished file means later payouts clear without you resending anything. Send a photo of your National ID, front and back, plus a selfie taken inside the cashier rather than pulled from your gallery. The name on the ID has to match your mxnbd profile
and the name registered to your bKash, Nagad or Rocket wallet. If a corner is cut off, we send it back with a reason instead of a blank rejection.
- Open account checks — Verification sits inside your account settings. Start it from there rather than from a link in an email, so you know the page is ours.
- Send your National ID — Photograph the front and back in daylight, flat, with all four corners visible. Blurred edges are why most files come back to be redone.
- Take the selfie in-app — The camera opens inside the cashier and asks for one photo. Use it live; a gallery upload is rejected, the same rule banks here apply.
- Match your wallet name — Your profile name, your ID and the name registered to your bKash, Nagad or Rocket wallet have to line up. If they do not, we tell you which one to fix.